Terms & Conditions

General Information

This website is operated by Jade Glow Beauty.
By accessing this site and placing an order, you agree to be bound by the following Terms & Conditions.

These terms apply to all users of the website, including browsers, customers, and merchants.

Products & Information

We strive to ensure that all product descriptions, images, and pricing are accurate.
However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product results may vary depending on individual skin type and routine.

Orders

By placing an order, you confirm that:

All information provided is accurate and complete
You are authorised to use the selected payment method
You agree to the total price, including shipping costs

We reserve the right to refuse or cancel any order in case of suspected fraud, pricing errors, or stock issues.

Pricing & Payments

All prices are displayed in the selected currency and include applicable taxes where required by law.

Payments are processed securely through third-party payment providers.
We do not store full payment card details.

Shipping

Shipping times and delivery estimates are provided for informational purposes and may vary due to external factors such as customs processing or courier delays.

For full details, please refer to our Shipping & Returns page.

Returns & Refunds

Returns are accepted only for unused and unopened products within 14 days of delivery, in accordance with EU consumer regulations.

For full return conditions and instructions, please refer to our Shipping & Returns page.

Intellectual Property

All content on this website—including text, images, branding, and design—is the property of Jade Glow Beauty and may not be reproduced, distributed, or used without prior written permission.

Limitation of Liability

Jade Glow Beauty is not liable for:

Individual skin reactions due to misuse of products
Delays caused by shipping carriers or customs
Indirect or consequential damages resulting from product use

Customers are advised to perform patch testing before introducing new products.

Privacy

Your personal data is handled in accordance with our Privacy Policy.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the European Union and the applicable laws of the country of business registration.