Introduction

At Jade Glow Beauty, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Data We Collect

We may collect the following personal information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely via third-party providers)

  • Order history

  • Website usage data (cookies and analytics)

We do not store full payment card details.

How We Use Your Data

Your data is used to:

  • Process and deliver your orders

  • Provide order updates and customer support

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

  • Prevent fraudulent transactions

We do not sell or rent your personal data to third parties.

Payment Processing

All payments are processed through secure third-party payment providers that comply with PCI-DSS standards.
Jade Glow Beauty does not have access to your full payment details.

Shipping & Fulfilment

To deliver your order, we share necessary shipping information (name, address, contact details) with trusted logistics and fulfilment partners.

This data is used solely for order processing and delivery.

Cookies & Analytics

Our website uses cookies to:

  • Ensure proper site functionality

  • Analyse traffic and user behaviour

  • Improve performance and content relevance

You can manage or disable cookies through your browser settings.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

To exercise these rights, contact us at:

📧 support@jadeglowbeauty.com

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may use trusted third-party services for:

  • Payment processing

  • Shipping and fulfilment

  • Website analytics

These providers process data in accordance with their own privacy policies and applicable regulations.

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The latest version will always be available on this page.

Contact

For any privacy-related questions or requests:

📧 info@jadeglowbeauty.com