Shipping Policy

Effective Date: 16/05/2025

At Jade Glow Beauty, we are committed to delivering your orders as efficiently and securely as possible. We offer worldwide shipping and work with trusted courier services to ensure your package arrives safely and on time.

1. Shipping Destinations

We ship internationally to most countries around the world, including:

  • Europe

  • United States & Canada

  • United Kingdom

  • Asia

  • Australia & New Zealand

  • Middle East

  • Africa

  • South America

If your country is not listed at checkout, please contact us at info@jadeglowbeauty.com and we will do our best to accommodate your order.

2. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing may take slightly longer during holidays or sales periods.

3. Estimated Delivery Times

Delivery times vary depending on your location:

RegionEstimated Delivery TimeBelgium1–3 business daysEurope (EU)3–7 business daysUnited Kingdom4–8 business daysUSA & Canada7–14 business daysAustralia & NZ10–20 business daysAsia10–20 business daysMiddle East7–14 business daysAfrica10–25 business daysSouth America10–25 business days

Please note: These are estimated delivery times provided by the courier services. Delays may occur due to customs processing or local postal services.

4. Shipping Costs

Shipping fees are calculated at checkout based on your location and the weight of your order.

We occasionally offer free shipping promotions – subscribe to our newsletter to stay updated.

5. Customs, Duties & Taxes

International orders may be subject to import duties and taxes, which are the responsibility of the customer. Jade Glow Beauty is not responsible for any delays or fees imposed by customs.

6. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to follow your shipment's journey.

7. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us immediately at info@jadeglowbeauty.com with your order number and details. We will do our best to resolve the issue.